Customer Acquisition

B2B or B2C -Helping you build your customer base through service and technology

In today’s competitive marketplace you need to find the right formula that will create customers for your business.  Contact Center USA understands your customers’ needs and their unique journey through what brought them to your brand and what it takes to make that final sale, while lowering your cost per acquisition.

We combine the latest technology, inbound sales, marketing and our years of experience and best practices to not only generate leads, but create loyal brand advocates for your company.

  • Consumer behavior research
  • A/B testing
  • Digital marketing strategies
  • Consumer data

Our inbound call center representatives are trained to understand your goals and represent your company in the most professional way, interacting with potential customers to seal the deal and build your customer database.

Your Acquisition Strategy Starts Here

Working with our team, we will understand your needs and your customers experience with your company. Examining the customer journey and using our state of the art technology and analytics methods, we will review and create the ultimate customer journey from interest to sale to make the most of your digital marketing strategies.

The Right Messaging to the Right People at the Right Time

Whether your customers are online, offline, or both, we will work with your team to ensure you are targeting your leads with the optimal messaging and that your messages are received – and working for you.

B2B and B2C Customer Acquisition Campaigns

Working with your digital marketing team, we will help design powerful campaigns to target and acquire the leads you need to achieve your business goals. Our powerful analytics will measure and test each campaign to ensure success.

Grow Your Customer Database, Retain Customers and Increase Loyalty

You only have one chance to make a great impression, so why not put your best face forward with Contact Center USA’s Customer Relationship Program.

  • Welcome new customers with our onboarding program’s targeted outreach
  • Win back customers through unique and sincere targeted campaigns
  • Manage each stage of your customers’ lifecycle with your company easily
  • Reduce churn and improve customer retention
  • Build customer loyalty through our data-driven methods

For a customized approach to successful customer acquisition, reach out to Contact Center USA today.